Trouble Shooting

Can we use the Pen Drive in STB ?

In STB if you have a Pen drive Slot, Please contact your cable Operator and activate the PVR Package. Minimum 8 GB Pen drive has to be used.

GospellSet Top Box Error Codes

ERROR CODE : Error 200

VIEWING CARD & BOX IS NOT PAIRED
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear in case of STB & VC are not paired.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

ERROR CODE : Error 210

VIEWING CARD IS NOT ACTIVATED
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear in case of Fresh VC, means No pairing & No authorization.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

ERROR CODE : Error 220

THIS CHANNEL IS ENCRYPERD
TO SUBSCRIBE THIS CHANNEL
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear on unsubscribed channels.
This message will appear without RCU Block.

ERROR CODE : Error 230

BOX & VIEWING CARD NOT MATCHING
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear in case of pairing mis-match with actual CHIP ID.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search) - OR Resend CAF Commands

ERROR CODE : Error 240

ACTIVATION COMMAND NOT RECEIVED
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear in case of current month activation is not send.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

ERROR CODE : Error 250

THIS CHANNEL IS NOT AVAILABLE
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear in case of Audio Video is not coming from MUX.
This message will appear without RCU Block.

ERROR CODE : Error 260

VIEWING CARD IS MISSING
KINDLY INSERT SMART CARD

DIGITAL BOX NUMBER : ***************

Smart card is not present in STB
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

ERROR CODE : Error 270

VIEWING CARD IS NOT INSERTED PROPERLY
KINDLY RE-INSERT THE VIEWING CARD

DIGITAL BOX NUMBER : ***************

Smart card not properly inserted. Insert smart card.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

ERROR CODE : Error 280

VIEWING CARD IS REVERSE

FLIP THE VIEWING CARD
AND INSERT IT AGAIN

DIGITAL BOX NUMBER : ***************

Smart card wrongly inserted. Insert smart card properly.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

ERROR CODE : Error 290

DIGITAL BOX IS NOT TUNED
PRESS “OK” TO TUNE IT

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear in case of factory reset is done when signal is not available / or not connected to the STB. No channels will be searched.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

ERROR CODE : Error 300

NO SIGNAL
KINDLY CHECK THE CABLE OR
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

This message will appear in case of Signal is not connected to the STB or very low signal.
This message will appear without RCU Block.

ERROR CODE : Error 310

PID VALUE CONFICT
CURRENT LCN :
CONFECTING LCN :
CONFICTING PIDS VALUE :
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

In the case when pid value is conflicting & creating problem for STB to decode the Audio/Video correctly or properly .This message will appear without RCU Block.

ERROR CODE : Error 320

SYSTEM CLOCK FAILURE
CONTACT YOUR CABLE OPERATOR

DIGITAL BOX NUMBER : ***************
VIEWING CARD NUMBER : *************

TDT & TOT is not playing from Digital Head-end.
With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)

HD Box’s OTA Run Settings

  • Menu – System – OTA Update – OK
  • PID – Automatically it will reflect – 123 – change to 124
  • Frequency – Automatically it will reflect – 226 – change to 304
  • Symbol Rate – Automatically it will reflect – 6100 – change to 6875
  • QAM -Automatically 64 QAM
  • Then Press OK – Then Blue Screen – Software Download Complete – Refresh – In any channel

DBC NIT Search Settings

  • Go to Channel Search
  • NIT Search Parameter – OK
  • Frequency(MHz) : It will be in 200 : Change to 226
  • Symbol Rate : It will be 6900 : We should change to 6100
  • When we change the Symbol Rate Quality & Strength will Raise – QAM : 64QAM (No Changes)

MY BOXSet Top BoxError Codes
ERROR 01: Service Not Tuned - Contact Your Cable Operator!

Box may not be having service list. Please do auto scan from the menu for channel collection.

ERROR 02: No Signal - Contact Your Cable Operator!

This could be due to a bad connection or bad weather conditions at your end or at broadcast center.
1. Check the cable connections and remove any obstruction around the dish
2. Try to change channels
3. Restart the set top box by switching power off and then on.

ERROR 03: This Service is scrambled, Please call to customer care!

Channel could be paid channel. Please pay and watch the channel. If you paid already, please ask customer to activate the channel to your box.

ERROR 04: Card is in dormancy, Please insert the card after 5 minutes.

This is due to box running in bad signal for long time. To resolve this issue, make the signal connection perfect and after 10 min reboot the box.

Download Premium Magento Themes Free | download premium wordpress themes free | giay nam dep | giay luoi nam | giay nam cong so | giay cao got nu | giay the thao nu
Live Support

We're not around right now. But you can send us an email and we'll get back to you, asap.

Questions, issues or concerns? I'd love to help you!

Click ENTER to chat