Work with us

We believe in living a balanced life and having fun while we work. e-Digital operation is mix of technology skills, business skills, and marketing expertise. Our operational excellence is based on – people, platform, process, and performance.

 

People are our greatest asset. We believe in attracting, developing and retaining a base of employees which reflects the diversity of our customers. We are always on the lookout for a few good people to add to this merry bunch.

 

If you are interested in working with us simply you can submit your profile. We will be contacting you soon..

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Current Openings
Customer Support - Assistant Manager

Profile Details:

Experience: 3-6 Years

Education: Any Graduate & Post Graduate

Industry Type: Cable TV / ISP / Telecom

Role: Assistant Manager

Job Location: Jakkur, Bangalore

Transportation facility: No

Job Description:

  1. Effective resolution of customer complaints and requests.
  2. Taking ownership of customers issues and following problems through to resolution.
  3. Collaborate with other teams internally to reduce incidents and customer escalations
  4. Develop service procedures, policies and standards.
  5. Should be efficient and capable of handling a team of 20 members

Skills Required:

Good Communication/ Team Co-ordination

Must be fluent in Kannada & English

Hands on experience on MS Office and MIS reports

Ability to work under pressure

Collections - Assistant Manager/ Sr. Executive

Profile Details:

Experience: 3-6 Years

Education: Any Graduate & Post Graduate

Industry Type: Cable TV / ISP / Telecom

Role: Assistant Manager/ Sr. Executive

Job Location: Jakkur, Bangalore

Transportation facility: No

Job Description:

  1. Must be fluent in Kannada & English
  2. Should be proficient in preparing MIS report
  3. Day to Day collection status from Field.
  4. Operators management/ Meeting/Commission realization.
  5. Backend support for field staff.
  6. Good knowledge about billing preferably in telecom.
  7. Billing Query and resolution in system.
  8. Call center support on collections query.
  9. MS excel / CRM and tally experience is a must.
  10. Preferably from telecom domain.
  11. Required travel to other locations.

Skills Required:Good Communication/ MS-Office knowledge

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